Terms of Use
The Company provides the User with access to the Website and its services, subject to the following Terms of Use. By accessing or using the Website, the User agrees to be bound by the terms and conditions of this Agreement. If the User does not agree to all of the terms and conditions of this Agreement, the User may not access or use the Website.
1. General Terms
a. The Company reserves the right to modify this Agreement at any time without prior notice. Any modifications to this Agreement will be effective immediately upon posting. The User’s continued use of the Website following the posting of any modifications to this Agreement constitutes acceptance of those modifications.
b. The User agrees to use the Website only for lawful purposes and in accordance with this Agreement. The User shall not use the Website in any way that violates any applicable federal, state, local or international law or regulation.
2. Advertising
The User agrees and consents to receiving advertising and promotional messages from the Company to the email address provided by the User, for as long as the Company provides complimentary (free) services to the User. This consent is a condition of receiving such complimentary services and may include, but is not limited to, updates, offers, and marketing communications related to the Company's products and services.
In exchange for providing complimentary software and services, the Company requires the ability to reliably reach the User via email for both operational and advertising purposes. To ensure the effective provision of services, the User must maintain a reachable and responsive email address at all times. The User agrees to monitor and respond to communications from the Company in a timely manner (generally within 48 hours for time-sensitive matters, such as login codes or password resets).
The Company discourages the use of free email services (such as Gmail, Yahoo, Outlook.com, or similar providers) for account registration and communications, as these have historically caused issues with the reliable delivery of essential messages, including login codes, password resets, security notifications, and other service-related communications. Such issues increase operational overhead for the Company. Users are strongly encouraged to obtain a domain name and configure an email address associated with that domain to ensure reachability and avoid disruptions. This setup facilitates smoother delivery of communications and helps maintain uninterrupted access to the Company's services.
To promote reliable communication, the Company offers discounts on paid plans to eligible non-profit organizations and businesses that align with this policy by using a custom domain email address (e.g., user@yourdomain.com) instead of free email services. Eligibility for discounts will be determined at the Company's sole discretion and may require verification of the User's status and email setup.
3. Unsubscribing
If the User unsubscribes from any newsletter or the Company receives any complaints from the User’s email address, the User’s access to the Company’s services may be discontinued. All users of our software are required to maintain an active and valid email address that does not generate bounces or unsubscribe from notifications. This condition is mandatory unless you are a subscribed, paid user. As a paid subscriber, you have the prerogative to unsubscribe from our newsletters while continuing to avail of our services without interruption.
If the User's email address becomes unreachable (e.g., due to bounces, spam filters, or inactivity) or the User fails to respond promptly, the Company reserves the right to suspend or terminate the User's account and access to services without prior notice. If the User becomes unreachable or unresponsive, they represent a liability to the Company (e.g., due to undeliverable critical notifications or increased support costs). In such cases, the Company may cancel the User's complimentary account until the User upgrades to a paid plan and complies with the reachability requirements outlined in this agreement. Reinstatement may require the User to upgrade to a paid plan and provide a verifiable, reachable email address.
Notably, users who utilize our services for free and opt to unsubscribe may find themselves added to our 'blacklist'. If you find your email address on our blacklist and wish to have it removed, there are two available options. The first is to reach out to our support department with your updated contact information. The second option is to upgrade to one of our paid subscription packages. The payment information you provide during the upgrade process will be used to update your email address and effectively remove it from the blacklist.
Please note that these measures are in place to ensure the smooth operation of our services and to maintain effective communication between us and our users. We appreciate your understanding and cooperation.
4. Upgrading and Related Policies
4.1 Upgrading
The User may freely upgrade to any of the Company’s paid plans at any time. Upon upgrading, the User will be eligible for additional features that are not available in the free plan.
4.2 Refund Policy
Refunds are governed solely by the time period specified in the applicable plan. Due to the involvement of affiliates who manage plans and receive commissions, refunds are available only on the first payment of a new account. Renewals are non-refundable.
Our billing system will send a notice in advance of any auto-renewal billing event. It is the User's responsibility to cancel the subscription prior to the renewal date to avoid charges. Renewal payments contribute directly to the ongoing development of the software and services, and such funds are immediately invested in these efforts.
Users on existing plans often receive better value by remaining on their current plan rather than switching to a new one. If a User's credit card, PayPal, or other payment method declines, resulting in the loss of the current plan, the User will need to purchase one of the Company's current plans to regain access. Users are encouraged to manage their subscriptions mindfully to avoid disruptions.
5. Disclaimer
The Company makes no representations or warranties of any kind, express or implied, regarding the Website or its services. The Company disclaims all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, and any other warranties arising out of course of dealing or usage of trade.
6. Limitation of Liability
In no event shall the Company be liable for any damages of any kind, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, arising out of or in connection with the use of the Website or its services.
7. Indemnification
The User agrees to indemnify and hold harmless the Company from and against any and all claims, damages, losses, liabilities, costs, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or in connection with the User’s use of the Website or its services.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of Louisiana, without regard to its conflict of law provisions.
9. Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
10. Entire Agreement
This Agreement constitutes the entire agreement between the Company and the User regarding the use of the Website and its services and supersedes any prior agreements between the Company and the User regarding the same.
By using the Website, the User agrees to be bound by the terms and conditions of this Agreement.